Learn how to log in, troubleshoot issues, and recover your Ledger® Live account safely.
The Ledger® Live Wallet is a comprehensive platform designed to manage cryptocurrency securely through Ledger® hardware devices. It allows users to monitor balances, send and receive crypto, stake assets, and swap tokens safely. Both the Ledger Live Desktop and Ledger Live App provide seamless access to your crypto portfolio anywhere.
To get started, download the Ledger® Live App from the official Ledger.com/start. Install the version suitable for your platform:
After installation, connect your Ledger® hardware wallet and follow on-screen instructions to pair it securely with the app.
To access your wallet, launch the Ledger® Live App and connect your Ledger® device via USB or Bluetooth. Enter your device PIN to authenticate and authorize the app. Once logged in, you can access your crypto portfolio, transaction history, and account settings safely. Always verify prompts directly on your Ledger® device to avoid phishing risks.
Common issues may arise while logging into Ledger® Live. Here’s how to troubleshoot them:
If access to your account is lost, the 24-word recovery phrase allows you to restore your wallet safely. Enter the phrase only on a Ledger® device to avoid exposure. For resetting Ledger® 2FA, follow official instructions in Ledger Live to verify ownership and reset two-factor authentication securely.
The Ledger® Help Center (support.ledger.com) offers step-by-step guidance on account setup, troubleshooting, and security measures. Users can access verified tutorials and FAQs to solve any login or app issues without compromising their wallet safety.
Connect your Ledger® device, launch Ledger Live, and verify your PIN to log in securely.
Check app and firmware updates, verify the device connection, and ensure internet access.
Use your 24-word recovery phrase on a new Ledger® device to restore full access safely.
Reinstall the app, clear caches, and ensure your OS and firmware are up to date.
Follow Ledger®’s official instructions through the app or help center to securely reset two-factor authentication.
Access the Ledger® Help Center for official support and troubleshooting guidance.